Our Story

Founded in 2016 by a pair of world renowned researchers, Hello Vera’s goal is to help clients to improve their customer service through artificial intelligence technology. Our customer service artificial intelligence agent Vera has outperformed state of the art technologies at a variety of tasks on a number of benchmark data sets, and it has proven to more than triple our client's customer service effectiveness.

This is how Hello Vera was born

Our inspiration: We believe that all consumers deserve to be understood and their questions should be answered in real time. No customer should ever be put on hold.

MEET THE TEAM

James Fan

James Fan

CEO

Dr. James Fan was a co-creator of Watson Question Answering System which beat the greatest human Jeopardy! players of all time. It was featured in New York Times as one of the biggest AI success stories.

James McWalter

James McWalter

Director of Business Development

James McWalter has over 10 years of experience in enterprise software business development in the US and Europe. He has worked with a wide range of clients, including sovereign wealth funds and AI driven hedge funds.

Liangliang Cao

Liangliang Cao

CTO

Dr. Liangliang Cao was the winner of a number of international contests including ImageNet Large Scale Visual Recognition. His work was reported in Vice, Yahoo Research Blogs, Nvidia Dev Highlights and Scientific American.

Marta Moreno

Marta Moreno

Designer

Marta is an expert UX and UI designer with experience working with multiple AI companies in both the US and Europe.

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