Hello Vera Webform
Artificial Intelligence, Now In Your Customer Support Email
Faster Email Responses, Happier Customers
The importance of email within modern customer service cannot be understated. That is why Hello Vera addes advanced AI capability to your customer service email. Never again have your customer waiting hours or even days for a reply. Hello Vera can assess the best possible answer and provide it instantly. Available in dozens of languages, Hello Vera’s advanced Natural Language Processing can improve your customer service efficiency 8x.
AI+Human Agents = Amazing Customer Support Email
Hello Vera’s AI provides instant, accurate answers to most customer support email queries. however, if a question is asked that Vera does not have an answer to, she will automatically escalate it to a human agent, without the customer ever knowing. Prefer if Vera answered emails within your existing CRM/ticketing system? No problem, Vera can easily be integrated within any CRM including Salesforce and Zendesk.
Answer Questions Before They Are Even Submitted!
Integrate Vera directly within your webform and answer customer questions before they are even asked! Vera can check every contact form question and suggests the most likely answer in a pop up. If it doesn’t answer the question, the issue is forwarded to a human agent with the click of a button.
See Hello Vera’s webform in action.