Public Communication Chatbots
Hello Vera chatbots don’t work just on private Slack channels; they can also be released within products such as the new Google Chat Marketplace. This means you can easily add a new customer support channel for your users. It even works with your existing ticketing systems, whether that’s Salesforce, Zendesk, or Freshdesk!
Internal Communication Chatbot for Any Department
Does your company constantly ask HR or IT questions? Does getting an answer take days or weeks? By leveraging Hello Vera’s AI to provide instant answers, you can help your team have their issues resolved when they need it. If a question is asked that Vera does not have an answer to, she can even escalate it, i, whether it to IT support or a member of HR. Use an internal ticketing system to track employee issues? No problem, Vera can easily be integrated within any system.